/ Privacy policy
Privacy policy
Please read this policy before using or submitting information to this website.
Who controls your data
This website is controlled by Something Random Enterprises Limited Kenya, with its registered office in Nairobi, Kenya, also on behalf of its group entities, and is governed by Kenyan and international law.
What we collect
Names, information about your shipment, addresses, email addresses and telephone numbers. We collect and store information about every package we handle so we can deliver it, bill for it, communicate with you about services, set prices, and comply with the regulations that apply to us.
Where it goes
Your personal information may be transferred to countries outside Kenya in order to perform our services, including to local or national governments where the law requires it or where it expedites delivery of your package.
How it is handled
It is our policy to take all necessary steps to ensure personal information held by us is processed fairly and lawfully. All employees and data processors with access to personal information are obliged to respect its confidentiality, and we keep it no longer than is legally permissible and required.
Access and correction
You can find out which of your personal information we hold by contacting your local Something Random office. We acknowledge requests within four weeks, and where we are prevented from disclosing information we give our reasons. Tell us about anything incorrect and we update it.
Cookies and analytics
We store a cookie file to remember preferences and gather statistics on use of the site. We also use third-party services such as Google Analytics for aggregate, non-personally identifiable information about visits. You can refuse cookies in your browser settings, though shipping tools and package tracking will not work without them.
Third parties and other websites
We may contract vendors or ask subsidiaries to process information on our behalf for the purposes above; they must maintain confidentiality and may not use it for anything else. Links to other websites are a convenience only, and this policy does not apply to them.
Contact us about your data
Write to info@mysomethingrandom.com or somethingrandomenterprises@gmail.com, or call the Karen office.
This page summarizes the published policy in plain language for the concept build. The operative policy is issued by Something Random Enterprises Ltd.